Call Center

Our regional contact centers are available 24 hours a day, every day of the year. Whether you need to make a new reservation, modify an existing booking, cancel a stay, or simply ask a question about our hotels, resorts, and campsites, our teams are ready to help, day or night. Feel free to call at any time, even in the middle of the night, for urgent reservation changes, cancellations, or last-minute bookings. Below you'll find the direct contacts for each region and type of inquiry, so you can reach the right team immediately.

🇭🇷 CROATIA

Individual Sales – for hotel, resort & campsite bookings, reservations, changes, and cancellations
📞 +385 52 529 400 (available 0-24)
📞 +385 52 600 600 (available 0-24)
✉️ info@arenahotels.com - for hotel inquiries and reservations
✉️ info@arenacampsites.com - for campsite inquiries and reservations
✉️ info@arenacollection.com - for Arena Collection properties

Group Sales – for group bookings, events, and meetings
📞 +385 52 600 601 (available 0-24)
✉️ groups@arenahospitalitygroup.com - for group reservations and inquiries
✉️ meetings@arenahospitalitygroup.com - for MICE (meetings, incentives, conferences & events) inquiries

🇩🇪 GERMANY

Individual Sales – for hotel, resort & campsite bookings, reservations, changes, and cancellations
📞 +49 (0) 30 400 557 700 (available 0-24)
✉️ ppblinfo@parkplazagermany.com - for all reservation and booking inquiries

🇦🇹 AUSTRIA

Franz Ferdinand Hotel – Individual & Group Sales – for all bookings, reservations, changes, and cancellations
📞 +43 4285 71335 (available 0-24)
✉️ reservations@franz-ferdinand.at - for all reservation and booking inquiries

🇭🇺 HUNGARY

Individual & Group Sales – for all bookings, reservations, changes, and cancellations
📞 +36 1 487 9487 (available 0-24)
✉️ ppbuinfo@parkplazahungary.com - for all reservation and booking inquiries

🇷🇸 SERBIA

Individual & Group Sales – for all bookings, reservations, changes, and cancellations
📞 +381 11 411 9088 (available 0-24)
✉️ info.belgrade@radissonred.com - for all reservation and booking inquiries