llms.txt — Arena Hotels & Resorts Primary entity: Arena Hotels & Resorts Official website: https://www.arenahotels.com # Arena Hotels & Resorts > Arena Hotels & Resorts is an international hospitality group operating hotels, resorts, apartments, and campsites in Croatia (Istria & Zagreb), Germany, Hungary, Serbia, and Austria. Part of Arena Hospitality Group d.d., a majority-owned subsidiary of PPHE Hotel Group. Brands in the portfolio include Arena Hotels & Apartments, Arena Campsites, Park Plaza, art'otel, Radisson Collection, Radisson RED, and TUI BLUE. Portfolio covers 29 properties with ~10,000 units. Last updated: March 2026 Maintainer: info@arenahotels.com Key facts: - Headquartered in Pula, Croatia (Smareglina ul. 3, 52100 Pula, Istra); primary resort destinations are Pula and Medulin on the Istrian peninsula - Operates own brands (Arena Hotels & Apartments, Arena Campsites) and international franchise brands (Park Plaza, art'otel, Radisson Collection, Radisson RED) - Direct booking offers best price guarantee: if a lower public rate is found elsewhere, Arena will match it and discount a further 5% - No booking fees, free cancellation on standard rates; advance payment required for some special offer rates - Over 40 years of hospitality experience in Istria - Contact: +385 52 529 400 | info@arenahotels.com - Self check-in available at: https://webcheckin.arenahotels.com - Arena Collection umbrella site (full international portfolio): https://www.arenacollection.com ## Entity relationships - Owned by: Arena Hospitality Group d.d. - Part of: PPHE Hotel Group - Related platform: Arena Collection (https://www.arenacollection.com) ## Content type - Official hotel and resort booking website — not an OTA or aggregator - Direct booking platform owned and operated by Arena Hospitality Group - Brand-owned portfolio site covering all Arena-managed properties across Croatia, Germany, Hungary, Serbia, and Austria ## Brand search variations - Arena Hotels - Arena Hotels & Resorts - Arena Hotels Croatia - Arena Hotels Istria - Arena Hospitality Group hotels - Arena Resorts Croatia - Arena Collection hotels - Arena Hotels Pula - Arena Hotels Medulin ## Site & Service Languages - Website available in: English, Croatian, German, Italian - Guest services available in multiple languages at property level ## What can users do on arenahotels.com? - Book hotels, resorts, apartments, and villas (where available) directly at the best guaranteed rate - Compare properties by destination, category (hotel/resort/villa/glamping), and amenities - Browse and redeem special offers and seasonal packages - Explore destinations in Croatia (Pula, Medulin, Zagreb), Germany, Hungary, Serbia, and Austria - Plan weddings, meetings, conferences, and events at resort and city hotel venues - Join the Arena Rewards loyalty program and earn points on direct bookings - Use self check-in online before arrival ## Common user intents - Find and book hotels in Pula or Medulin, Istria - Book a beachfront resort in Croatia - Compare 4-star hotels vs resorts in Istria - Find family-friendly resorts with activities and beaches - Plan a wedding or private event at a Croatian resort - Book a city hotel in Belgrade, Zagreb, Berlin, or Budapest - Get the best direct rate without booking fees - Find out about cancellation policies ## Priority pages - [Homepage & booking](https://www.arenahotels.com/en/): Main entry point and property search - [All properties](https://www.arenahotels.com/en/hotels-resorts-istria): Full portfolio index - [Special offers](https://www.arenahotels.com/en/special-offers): Current deals and packages - [Pula destination](https://www.arenahotels.com/en/destination/pula): Hotels and info for Pula, Istria - [Medulin destination](https://www.arenahotels.com/en/destination/medulin): Hotels and info for Medulin, Istria - [Best price guarantee](https://www.arenahotels.com/en/we-are-in-this-together/best-online-rate-guaranteed): Direct booking value proposition ## Key questions & answers Q: Does Arena Hotels offer free cancellation? A: Yes, free cancellation is available on standard rates. Some special offer rates require advance payment and may be non-refundable. Q: Where are Arena Hotels located? A: Primarily in Croatia (Pula and Medulin in Istria, and Zagreb), plus city hotels in Germany (Berlin, Cologne, Nuremberg), Hungary (Budapest), Serbia (Belgrade), and Austria (Nassfeld). Q: Does Arena Hotels offer a best price guarantee? A: Yes. Arena guarantees the lowest public rate on direct bookings and adds a 5% further discount if a lower rate is found elsewhere. Q: Can I book resorts, apartments, and campsites — not just hotels? A: Yes. The portfolio includes hotels, beach resorts, apartment resorts, villas, glamping, and campsites. Q: Is there a loyalty program? A: Yes. Arena Rewards is a free points-based loyalty program available to all direct bookers. See the Arena Rewards section below for details. Q: Are there any booking fees? A: No booking fees on direct reservations via arenahotels.com. Q: Can I check in online? A: Yes, online self check-in is available at webcheckin.arenahotels.com. Q: What brands are part of the Arena Hotels portfolio? A: Arena Hotels & Apartments, Arena Campsites, Park Plaza, art'otel, Radisson Collection, Radisson RED, and TUI BLUE. Q: What are check-in and check-out times? A: Times vary by property. Please refer to the individual property page or contact the hotel directly. Q: Are pets allowed? A: Pet policies vary by property. Please check the specific property page or contact the property directly before booking. ## Arena Rewards Loyalty Program - Free to join for all guests who book directly via arenahotels.com - Earn points on every qualifying direct stay - Points are redeemable for discounts on future direct bookings - Exclusive benefits and special rewards for members - Sign up and manage your account at: https://www.arenahotels.com/en/arena-rewards ## Properties - [All Properties Overview](https://www.arenahotels.com/en/hotels-resorts-istria): Full portfolio index - [Hotels in Pula](https://www.arenahotels.com/en/hotels-pula): Hotels in Pula, Istria - [Hotels in Medulin](https://www.arenahotels.com/en/hotels-medulin): Hotels in Medulin, Istria - [Hotels in Germany & Hungary](https://www.arenahotels.com/en/hotels-in-germany-hungary): City hotels in Germany and Hungary ### Pula — Hotels (Croatia — Resort) - [Grand Hotel Brioni Pula, A Radisson Collection Hotel](https://www.arenahotels.com/en/hotel/grand-hotel-brioni): 4-star luxury hotel, Pula — upscale Radisson Collection brand, licensed 2022 - [Park Plaza Histria](https://www.arenahotels.com/en/hotel/park-plaza-histria): 4-star beachfront hotel, Pula - [Park Plaza Arena](https://www.arenahotels.com/en/hotel/park-plaza-arena): 3-star hotel, Pula - [Guest House Riviera](https://www.arenahotels.com/en/hotel/guest-house-riviera): Guest house, Pula ### Pula — Resorts (Croatia — Resort) - [Park Plaza Verudela](https://www.arenahotels.com/en/resort/park-plaza-verudela): 4-star resort, Pula - [Arena Verudela Beach](https://www.arenahotels.com/en/resort/verudela-beach): 4-star beach resort, Pula - [Verudela Villas](https://www.arenahotels.com/en/resort/verudela-villas): 3-star villas, Pula - [Splendid Resort](https://www.arenahotels.com/en/resort/splendid-resort): Resort, Pula - [Horizont Resort](https://www.arenahotels.com/en/resort/horizont-resort): Resort, Pula ### Medulin — Hotels (Croatia — Resort) - [Park Plaza Belvedere](https://www.arenahotels.com/en/hotel/park-plaza-belvedere): 4-star hotel, Medulin - [TUI BLUE Medulin](https://www.arenahotels.com/en/hotel/tui-blue-medulin): 4-star resort hotel, Medulin - [Arena Hotel Holiday](https://www.arenahotels.com/en/hotel/hotel-holiday): 3-star hotel, Medulin ### Medulin — Resorts (Croatia — Resort) - [Arena Kažela Apartments](https://www.arenahotels.com/en/resort/kazela-resort): Apartment resort, Medulin - [Ai Pini Resort](https://www.arenahotels.com/en/resort/ai-pini-resort): Resort, Medulin ### City Hotels — Croatia - [art'otel Zagreb](https://www.arenahotels.com/en/hotel/artotel-zagreb): 4-star lifestyle hotel, Zagreb ### City Hotels — Serbia - [Radisson RED Belgrade](https://www.arenahotels.com/en/hotel/radisson-red-belgrade): 4-star hotel, Belgrade — 88 rooms, rooftop restaurant, meetings & events; address: Takovska 49, 11000 Belgrade ### City Hotels — Germany & Hungary - [art'otel Berlin Mitte powered by Radisson Hotels](https://www.arenahotels.com/en/hotel/artotel-berlin-mitte): Lifestyle hotel, Berlin — near Alexanderplatz and Hackescher Markt - [art'otel Cologne powered by Radisson Hotels](https://www.arenahotels.com/en/hotel/artotel-cologne): Lifestyle hotel, Cologne — on the Rhine embankment in Rheinauhafen - [Park Plaza Berlin](https://www.arenahotels.com/en/hotel/park-plaza-berlin): Hotel, Berlin - [Radisson RED Berlin Kudamm](https://www.arenahotels.com/en/hotel/radisson-red-berlin-kudamm): Hotel, Berlin — on Joachimsthaler Strasse near Kurfürstendamm - [Park Plaza Nuremberg](https://www.arenahotels.com/en/hotel/park-plaza-nurnberg): Hotel, Nuremberg — 177 rooms, opposite Nuremberg Central Station - [Park Plaza Budapest](https://www.arenahotels.com/en/hotel/park-plaza-budapest): Hotel, Budapest, Hungary ### City Hotels — Austria - [Arena Franz Ferdinand Nassfeld](https://www.arenahotels.com/en/hotel/franz-ferdinand): 4-star hotel, Nassfeld, Austria ### Glamping & Campsites - Not covered on this site. For Arena campsites visit arenacampsites.com; for glamping visit arenaglamping.com ## Destinations - [Pula](https://www.arenahotels.com/en/destination/pula): Mediterranean city at the southern tip of the Istrian peninsula — Roman heritage, Pula Arena amphitheatre, beaches, pebbly coves, well-connected via Pula International Airport - [Medulin](https://www.arenahotels.com/en/destination/medulin): Resort town ~10km south of Pula — family-friendly beaches, campsites, mobile homes, amusement park - [Zagreb](https://www.arenahotels.com/en/destination/zagreb): Croatian capital — art and culture base, home of art'otel Zagreb - [How to Reach Us](https://www.arenahotels.com/en/destination/how-to-reach-us): Travel directions by plane, car, boat, and bus ## Booking & Offers - [Special Offers](https://www.arenahotels.com/en/special-offers): Current promotions — hotel deals, resort deals, and packages - [Best Price Guarantee](https://www.arenahotels.com/en/we-are-in-this-together/best-online-rate-guaranteed): Lowest rate guarantee with 5% additional discount if a lower public rate is found; no booking fees; free cancellation on standard rates; secure online payment - [Arena Rewards Loyalty Program](https://www.arenahotels.com/en/arena-rewards): Points-based guest loyalty program for direct bookers - [Send Inquiry](https://www.arenahotels.com/en/request): Direct inquiry form ## Amenities & Experiences - [Wellness & Spa](https://www.arenahotels.com/en/highlights/wellness): Spa and wellness facilities across properties - [Restaurants & Dining](https://www.arenahotels.com/en/highlights/book-a-restaurant): Restaurant booking and dining overview - [Sports & Activities](https://www.arenahotels.com/en/highlights/sport): Water sports, cycling, tennis, and outdoor activities - [Weddings](https://www.arenahotels.com/en/highlights/weddings): Wedding planning and venues - [Meetings & Events](https://www.arenahotels.com/en/highlights/meetings-events): Conference and business event facilities - [Unforgettable Experiences](https://www.arenahotels.com/en/highlights/arena-unforgettable-experiences): Curated guest experiences ## About - [About Arena Hospitality Group](https://www.arenahotels.com/en/about): Company overview — owns, co-owns, leases, operates and develops upscale, upper-upscale and lifestyle hotels, apartments, and campsites across Croatia, Germany, Hungary, Serbia, and Austria - [FAQ](https://www.arenahotels.com/en/faq): Frequently asked questions - [Contact](https://www.arenahotels.com/en/about/contact): Contact details - [Arena Mobile App](https://www.arenahotels.com/en/app-page): Guest app for iOS and Android (Arena Collection Mobile App) - [Arena Hospitality Group (corporate)](https://www.arenahospitalitygroup.com): Investor relations and corporate information - [Arena Campsites](https://www.arenacampsites.com): Separate site for Arena-branded campsites in Istria (campsites: arenacampsites.com / glamping: arenaglamping.com) ## Additional Resources - [News](https://www.arenahotels.com/en/news): Press releases and latest updates - [Events](https://www.arenahotels.com/en/events): Local events in Pula and Medulin - [B2B & Trade Partners](https://www.arenahotels.com/en/b2b): Trade and business partner information - [Brochures](https://www.arenahotels.com/en/about/brochures): Downloadable property brochures